Guide

Guide

Frequently asked questions

How does OXY Real work?

OXY is a digital presence that gets to know you over time. It does not give you canned advice — it listens, remembers what you share, and builds a memory of you that grows with every conversation. The more you talk to it, the more precise it becomes.

Do I need an account to use it?

Yes. Registration requires first name, last name, email, and password. After signup you complete a short onboarding — OXY asks a few questions to start getting to know you. Then you choose a plan and unlock everything.

What is onboarding?

It is your first meeting with OXY. It asks questions about you — who you are, what you are going through, and what you expect. Your answers become the base of its memory. You can stop and resume whenever you want.

What is the Memory Vault?

It is OXY's memory. Every time you talk to it, it stores what matters — who you are, what you are going through, and your recurring patterns. You do not need to explain everything again each time. OXY already knows where you left off.

How can I correct something OXY stored?

Write in chat: "Correct me: [the wrong information]" — OXY will update its memory automatically.

Does OXY improve over time?

Yes. After every conversation, OXY consolidates what it has learned about you. Your profile gets richer over time. After at least 3 conversations, it also starts recognizing your recurring patterns.

What is Chat?

It is the main space where you talk freely with OXY. No format, no structure — write what is on your mind. OXY replies while considering everything it knows about you.

What is an OXY Session?

It is a guided reflection space, separate from free chat. OXY asks 8 questions on a theme you choose — MYSELF, RELATIONSHIPS, A BLOCK, THE FUTURE, FREE MOMENT. At the end, it saves an insight in your Diary.

What is the Diary?

Your personal archive. Every completed session leaves a trace here. Over time, it becomes a record of who you have been and where you are going.

What is OXY Breathe?

A guided breathing exercise. Three minutes, one circle expanding and contracting, no distractions. Accessible anytime from the menu. Useful in moments of tension, before sleeping, or when you need to pause.

What is Your Book?

An upcoming feature. OXY will ask the right questions to build an autobiographical book with you — written in your voice and preserved in your memory.

What is the Notes section in my Profile?

You can add personal notes that OXY reads during conversations. They are details you want kept as fixed context — something important to you. You can add up to 20 notes, each up to 200 characters.

Are my conversations private?

Yes. What you write to OXY is visible only to you. No one else can access it. The data controller is SecondSelf.

Does OXY use my data to train AI models?

No. Your conversations are not used to train models. They remain yours.

How does the subscription work?

Choose between three plans — Monthly, Semiannual, or Annual. You can manage or cancel your subscription anytime from Settings -> Manage subscription. Payments are handled by Stripe.

What is Founder Pricing?

The first 42 users who subscribe get a special rate for as long as they remain subscribed. Founder Pricing is tied to the plan chosen at signup. If you change plan later, the standard price applies. Choose carefully.

Can I upgrade my plan?

Yes — from Settings -> Upgrade plan you can move to a higher plan anytime. Downgrades are not available. If you are a Founder user and upgrade, the new plan uses the standard price.

Can I cancel anytime?

Yes. Go to Settings -> Manage subscription. Access remains active until the end of the already paid period.

Which payment methods are accepted?

Credit and debit cards — Visa, Mastercard, American Express. Payments are handled by Stripe.

I forgot my password. What should I do?

On the login page, click "Forgot password?" — you will receive an email with reset instructions.

Can I use OXY on mobile?

Yes, oxyreal.it works on any mobile browser. A dedicated app is coming soon.

I have an issue or a question. Who do I contact?

Write to support@oxyreal.it — we reply within 24 hours.

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